Privacy Policy

1. Introduction

AstroSpeaks ("we", "us", "our") is operated by AstroSpeaks Technologies. We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable Indian data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform at astrospeaks.me.

2. Data We Collect

• Mobile number — collected during registration for OTP-based authentication
• Name — optional, provided by you in your profile
• Wallet balance — transaction data for consultations
• Consultation history — records of sessions with astrologers
• Device & usage data — browser type, pages visited, for analytics and security
• Language preference — stored as a cookie via Google Translate

3. How We Use Your Data

• To authenticate you via OTP and maintain your session
• To process payments and maintain your wallet balance
• To connect you with astrologers for consultations
• To send service-related notifications (OTP, booking confirmations)
• To improve our platform and user experience
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

• Contract performance — processing necessary to provide our services
• Legitimate interests — fraud prevention, platform security
• Consent — for cookies and language preferences
• Legal obligation — compliance with applicable laws

5. Data Storage & Transfers

Your data is stored using Google Firebase (Firestore database located in Mumbai, India — asia-south1). Our hosting infrastructure is located in Europe (Netherlands — europe-west4).

Data transfers between regions are protected by Google's standard contractual clauses and security measures compliant with GDPR Article 46.

6. Cookies

We use the following cookies:

• Firebase Authentication — essential session cookies to keep you logged in
• googtrans — stores your language preference (Google Translate)

You can manage cookie preferences via our cookie consent banner or your browser settings.

7. Your Rights (GDPR)

If you are in the EU/EEA, you have the following rights:

• Right of access — request a copy of your data
• Right to rectification — correct inaccurate data
• Right to erasure — request deletion of your account and data
• Right to portability — receive your data in a portable format
• Right to object — object to processing based on legitimate interests
• Right to restrict processing — limit how we use your data

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where required by law (e.g. financial transaction records retained for 7 years).

9. Third-Party Services

• Google Firebase — authentication, database, hosting
• Google Translate — language translation widget

These services have their own privacy policies. We recommend reviewing Google's Privacy Policy at policies.google.com.

10. Contact Us

For any privacy-related queries or to exercise your rights: